Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing this website or engaging SHEEN Supply Chain Services, you agree to these Terms and all applicable laws of the Kingdom of Saudi Arabia.

2. Services

SHEEN provides supply chain management, freight forwarding, customs clearance, SFDA/SABER services, warehousing, distribution, compliance management, and consulting. Specific scope and pricing are defined in individual service agreements.

3. Client Obligations

Clients must provide accurate, complete information for customs, SFDA, and regulatory processes. SHEEN is not liable for delays from incomplete or inaccurate documentation provided by clients.

4. Liability Limitation

SHEEN's liability is limited to fees paid for the specific service in which failure occurred. We are not liable for indirect damages from regulatory decisions by Saudi authorities or circumstances beyond our reasonable control.

5. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes are subject to the jurisdiction of competent courts in the Kingdom.

6. Contact

Terms inquiries: info@sheencs.com | +966 57 026 9353

Chat on WhatsApp